Automating the MS Dynamics CRM 365 testing and its Challenges with UFT and Test Complete Tools.

Automating the MS Dynamics CRM 365 testing and its Challenges with UFT and Test Complete Tools:

* Automating MS Dynamics CRM testing with Test Complete
https://www.youtube.com/watch?v=TqdhtgUum_Q
* Automation the CRM Dialogs and Workflows.
* Challenges - Object recognition
Problem : Silverlight, Ajax, flash/ Flex and HTML5 objects

Solution : TC's Smart name mapping can read the Silverlight,
ajax, Flash/Flex as well as HTML 5 Objects.

* ii Challenger - Large volumes of data
~ Problem CRM deals with large volume of data which need lot of maintenance activities
Solution : TC provide "Data generator" Options which supports
~ Database tables and queries
~ Excel files
~ CSV files



* Automation Testing of Dynamics 365 CRM using UFT Demo
* Automation the CRM Dialogs and Workflows.



* We can automate the MS dynamic crm365 with the default add-ins of Uft. Since it is a cloud web app. With few silverlight components and activeX objects in Crm?
I think you are right regarding the uft add-ins. I never did a full project on Ms Dynamics. But I have done a POC on it and not the most easy product to talk to me. You will need to build some custom functions for maybe the menu items and maybe some of the list objects for UFT to work. So just record playback is not going to work very well
Customer wanting to use UFT against Microsoft Dynamics. There is a side menu on the left that you have to cease properly as a web menu class but they are typically challenging to work with. Sometimes you may have to just use a click on a web element instead of navigating the menu Tree on the left.

* Where did you do this pic inside Citrix server, you have both uft and Ms dynamic 365 or you have your UFT installed inside the Ms dynamic 365 cloud server?
Yea, The browser is on your machine. The application is instead on the cloud.

* When it comes to Citrix both the application and browser are on the Citrix machine even though you see the browser on your local. That's why UFT will not recognize it.



* Automation Testing of Dynamics 365 CRM using Selenium Demo
https://www.youtube.com/watch?v=kjNpi1DG8zo


* CRM Application Cases | Login Case in Crm | Qtp Interview question
https://www.youtube.com/watch?v=EpU4hIDsEhw



Q1 What is MS Dynamic CRM?
Microsoft Dynamics CRM is a customer relationship management software developed by Microsoft. It is one of the popular CRM tools available in the market to enhance the customer relationship of any organization. Microsoft Dynamics CRM’s major features mainly focus on marketing, sales and customer service segments. The XRM platform of Microsoft Dynamics would allow multiple types of customization to this software.


q2 What is a plug-in?
A plugin is defined as a custom business logic that can be installed in Microsoft Dynamics CRM to make customizations or to enhance the standard behavior of the platform. Plugins help in handling various events and each plugin executes a specific event. In general, the Plug-ins are written in VB or C# can run an asynchronous or synchronous mode.


q3. What is workflow?
The main role of workflows is to automate the various simple and complex functionalities in CRM. There are two ways to create CRM functionalities: one is using out-of-the-box functionalities and the other is for automating complex functionalities by writing custom workflows using .NET code. Workflow processes can be run either in real-time or background.

In general, Workflows can be triggered based on specific events or conditions or events being done by the users. The Windows Workflow Foundation is internally used in CRM to implement workflows.

q4. Difference between WorkFlow and Dialogues?
Workflow refers to the Asynchronous process and requires no user input. It is a background process. Whereas dialogue works based on the asynchronous process and a user needs to give input.



q5 What is email router in MS D CRM?
E-mail router is a software application and creates an interface between Microsoft Dynamics CRM deployment and the organization’s messaging system. This component is needed to install and configure in the supported environment. After completion of the installation and configuration process of the E-mail, Router transfers the incoming emails to the Microsoft Dynamics platform and sends the outgoing message created by various users and systems.

Note : As an automation test we do automate the email status not the email subject and content and email in the inbox for now. Which is also automatable.


q6 List all components can be added to a solution?
Below mentioned is the list of components that can be added to a Solutions:

Article Template
Chart
Contract Template
Email Template
Entity Relationship
Field Security Profile
Mail Merge Template
Option Set
Process
SDK Message Processing Step
Service Endpoint
Web Resource
Business Rule
Connection Role
Dashboard
Entity
Field
Form
Message
Plug-in Assembly
Report
Security Role
Site Map


Q7 What is meant by managed properties?
Managed properties will help you in identifying the components of the managed solutions that can be customized. If you wish to apply managed properties then you need to include an entity using a managed solution and download it into another environment. These settings will give the power to Solution makers to restrict or impose restrictions on the users to make customizations. If you wish to set managed properties for an entity all you need to do is select the entity from the menu bar and click on the Managed Properties.


Q8.What are all new components that can be created from a solutions?
Following are the list of new components that can be collected from a solution:

Entity
Web Resources
Dashboards
Connection Roles
Templates (Mail merge, Email, contract, and Article)
Option sets
Processes
Reports
Security Roles
Field security profiles


Q9. What is a publisher in MS CRM?
In MS CRM each solution has a publisher. The publisher component works closely with data sources to track modifications over a specific time period. The Microsoft dynamics comes with a default publisher named with “Default Publisher for”. You can also have a chance to create a customized publisher for a solution.


Can MS Dynamics CRM 365 be automated through HPSoftware #QTP?

Yes, it is possible using QTP.

Recently I have automated Create account functionality in Microsoft Dynamic CRM using UFT (QTP 12) with default ad ins.


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* About Silverlight :
---------------------
Microsoft Silverlight is a deprecated application framework designed for writing and running rich web applications, similar to Adobe's own runtime, Adobe Flash. A plugin for Silverlight is still available for a very small number of browsers. It is a Freeware, Which work on Operating system: Microsoft Windows, macOS, and Symbian OS

10 Things You Should Know About Microsoft's Silverlight :
---------------------------------------------------------
1. Silverlight Avoids Cross-Browser/OS Issues

For most development teams, developing a website that will work identically with the popular browsers of the day (including Internet Explorer, Firefox, Safari and Opera) is a difficult proposition. The problem is not simply the necessity for multiple code implementations but also exponentially large testing sets. As a developer creates matrices of browser versions and operating systems, the number of test beds needed becomes enormous.

2. Silverlight 1.1 Is the Real Story
The recent Release Candidate of Silverlight 1.0 has many organizations considering whether they should start working with Silverlight. While Silverlight 1.0 has many important and interesting features, in reality most Silverlight adoption hangs on its anticipated 1.1 release.

3. Silverlight Uses Technologies Your Developers Already Know
Silverlight is built with existing Microsoft technologies: a mix of Windows Presentation Framework-like XAML (XML application markup language), JavaScript and .NET technologies.

The version of Silverlight you choose to introduce to a new project will likely depend on your development team's skill set. If your development team primarily does heavy ASP.NET server-side development (mostly C# and VB.NET), you should wait until Silverlight 1.1 is available. If your team is adept at client-side languages like JavaScript, Silverlight 1.0 is a great platform to introduce.

4. Silverlight UI Is just Markup...Like HTML

XAML is the Silverlight's Lingua Franca for user interface design.

5. Silverlight and Ajax Technologies Are Complementary

The Web is evolving. When the Web was new, back in the 1990s, everyone warned that developers should move as much as possible to the server so the application could scale. While this works well technically, it hampered the user experience. Now Ajax is all the rage. Simply put, Ajax writes code directly in the browser to enable better user interaction. The canonical example of this is Google maps (or Microsoft's Live maps, if you prefer).

6. Silverlight Allows Developers and Designers to Work Together
The Web has forced development teams to think more about design and aesthetics. Responsive user experience and intuitive interfaces have become the norm instead of the exception. This happens, usually, by involving artistic and user experience skills in application development. Today, that is accomplished by employing artists to come up with the design for a website.

For Silverlight, the primary design tool is Expression Blend, which allows creation of XAML in a way that is comfortable and familiar to designers. Using Blend is like Adobe Illustrator or Photoshop.

7. Silverlight Deliverables Are Not Atomic
Silverlight is delivered to a Web browser in pieces. This means the code is in one or more packages (JavaScript files, assemblies, etc.), the design is delivered as one or more packages (as XAML files), and other assets are separately delivered (including images, fonts and video). First-time Silverlight developers who are familiar with Flash's single-file deliverable may consider this a detraction to the Silverlight platform.

8. Silverlight Is New

As of this writing, Silverlight 1.0 is in a Release Candidate state and Silverlight 1.1 is in Alpha Release.

9. Silverlight XAML versus WPF XAML

It is easy to tout XAML as a great benefit because Microsoft's Windows Presentation Foundation (WPF) also uses XAML. Unfortunately, these benefits are not as compelling as it may seem, for two solid reasons: low WPF adoption and the differences between WPF XAML and Silverlight XAML.

10. Silverlight Is a Great Way to Learn XAML
Developers trying to learn XAML and to come up to speed on the technology will appreciate Silverlight as a way to create clear and concise code.


Ref: https://www.cio.com/article/2438290/10-things-you-should-know-about-microsoft-s-silverlight.html

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Dictionary Object in UFT \QTP \ Vbscript :

-----------------------------------------

‘Dictionary Object‘ in UFT/QTP. Note that, this is not something very QTP specific. Dictionary object was developed by Microsoft and is part of VB Scripting.

What is Dictionary Object? 

In Dictionary object is similar to a typical array. The difference between a dictionary object and an array is that there is a unique key associated with every item of dictionary object. This unique key can help you in calling that item as and whenever required.

What is the syntax and how can we use dictionary object?

Shown below is a typical script.

Dim dict ' Create a variable.

Set dict = CreateObject("Scripting.Dictionary")

dict.Add "Company", "HP" ' Adding keys and corresponding items.

dict.Add "Tool", "QuickTest Pro"

dict.Add "Website", "LearnQTP"

dict.Add "Country", "India"

dict is an object of class Scripting.Dictionary.

Company-HP

Tool-QuickTest Pro

Website-LearnQTP

Country-India

are key-item pairs that were added using Add method on dict object.

Other methods available for dictionary object are Exists Method, Items Method, Keys Method, Remove Method, RemoveAll Method

Using Exists Method to check whether the key Country exists?

If dict.Exists("Country") Then

msg = "Specified key exists."

Else

msg = "Specified key doesn't exist."

End If

Using Items and Keys method to retrieve ALL items and keys respectively from inside dictionary object.

i = dict.Items ' Get the items.

k = dict.Keys ' Get the keys.

For x = 0 To dict.Count-1 ' Iterate the array.

msgbox  i(x) & " :" & k(x)

Next

Using Remove method to remove Website – Learn QTP pair from the object.

dict.Remove("Website")

Using Remove all method to clear the dictionary

dict.RemoveAll ' Clear the dictionary.

* Count the number of occurrences of a character in a given string

How will you count the total number of occurrences of all characters in a given string?

So, if a string is Meenakshisundharam Manikam. The output should be M2 e2 n3 a5 k2 s2 h2 i2 u1 d1 r1 m2 1

Here is the solution using Dictionary approach

Dim InputStr, Str

'Input String Dynamic

'InputStr = InputBox("Enter a Input String for finding the number of Occurrence / Duplicate Characters in VB Script")

'Input String Static 

InputStr = "Meenakshisundharam Manikam"

'InputStr = "MeeNNNaaaaKKKKKssssssHHHHHHHiiiiiiii"

Str = InputStr

Call  FnCount(Str)

Function FnCount(Str)

Dim InputStr1, InputStr2, objDic, ChkDup, Cnt, i, d

Set d = CreateObject("Scripting.Dictionary")

For i = 1 to Len(Str)

temp = 0

'Check if the key already exists

If d.Exists(mid(Str,i,1)) Then

temp = d.Item(mid(Str,i,1)) 'Assign item to temp

temp = CInt(temp) + 1 'Since temp is string convert to integer

d.Item(mid(Str,i,1)) = temp 'Update the key

else

d.Add mid(Str,i,1), 1 'if key doesn't exist, add it

End If

Next

sCharacters = d.Keys ' Get the keys.

iOccurrence = d.Items ' Get the items.

For x = 0 To d.Count-1 ' Iterate the array.

'msgbox  sCharacters(x) & " :" & iOccurrence(x)

InputStr1 = sCharacters(x)&iOccurrence(x) &" "

InputStr2 = InputStr2 + InputStr1

Next

MsgBox InputStr2

End Function

Refer to : https://www.learnqtp.com/dictionary-object-qtp-use/

* What are the places where it can be used?

When you want to share data between different actions in a test, dictionary object can be used. To do this you should create a reserved test object for the Dictionary object. Here is a process to set up a reserved dictionary object. [Source]

Open Window’s registry by opening a Run window and entering regedit.

Navigate to HKEY_CURRENT_USERSoftwareMercury InteractiveQuickTest ProfessionalMicTestReservedObjects.

Create a new key (folder) named GlobalDictionary by right-clicking on the ReservedObjects key and selecting New -> Key.

Under the new key, create a String value named ProgID by right-clicking on GlobalDictionary and selecting New -> String Value.

Assign “Scripting.Dictionary” to the new ProgID string value by right-clicking on ProgID and selecting “Modify.”

If QTP window is already open you need to close and restart it.

Now to check whether dictionary object was installed successfully in registry, simple write GlobalDictionary. (don’t forget the dot) and you should see a drop-down containing all methods and properties associated with dictionary object.

GlobalDictionary : Methods are :

                   + Add

     - CompareMode

- Count 

                   + Exits

   + Item

     - Items

   + Key

     - keys

  - Remove 

  - RemoveAll                      

* Difference between dictionary and array in QTP

Here is the difference between Array and dictionary in QTP.

Below comparison illustrates when we should use array and dictionary.

-----------------------------------------------------------------------------------------------------------------------------------------------

Array Dictionary

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1 We can have dynamic array We do not have concept called dynamic Dictionary.

2 Before use of array we must set the size of array      We do not need to set the size of dictionary.

3 Before adding extra element into dynamic array,           We do not need to write any statement to add extra element. We just use add method.

We have to use redim  statement

4 We do not have any method to release the memory, We can remove the element that is not required any longer.

if particular element is not required

-----------------------------------------------------------------------------------------------------------------------------------------------

* Dictionary object has many in built functions that help us add, remove, access the elements by unique key. 

That is why we must use dictionary over array.

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